DB2’s Got Talent 2014 – Search Show #3

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5 Responses

  1. Isaac Munoz says:

    Hi Ember
    I downloaded the 3 GOT TALENT replays using Google Chrome and IE and they all fail to play in WMP with error message: “Windows Media Player cannot play the file because the required video codec is not installed on your computer”. I even downloaded a 4th video also today and it played fine.. so something’s weird with these last videos. Would appreciate if you can let DBI know about this funny situation.
    Thanks and great job!!

    • Ember Crooks says:

      I had no trouble downloading and watching all of them in the .mv4 format. I will forward your comment to them.

  2. Greetings to fans of The DB2Night Show,

    Regarding WMV replays, this is complicated. When you attend a live show (webinar), Citrix GoToMeeting/GoToWebinar (hereafter “G2W”) installs their secret decoder ring CODEC. When a show is recorded, it is initially recorded in the G2W CODEC (a compressed format). After a show ends, G2W is supposed to automatically convert the G2W CODEC WMV to a “Normal” Windows WMV CODEC. For the last 3 shows, the automatic (and manual) conversions have failed. We have a support issue open with Citrix. Surprisingly, our conversion of the G2W CODEC WMV to MP4 has been successful on the last 3 shows, thus we’ve suggested watching the MP4 if the WMV fails. The WMV should only fail for you if you’ve never attended a live Citrix G2W event. If you’ve attended a show in our live audience, the WMV should work. If you hate MP4 files or don’t have a player and you really want to watch the WMV file, Citrix makes it easy to install their CODEC by visiting https://support.citrixonline.com/en_US/GoToMeeting/all_files/GTM080011. Of course, this is a classic example of addressing a symptom and not a root cause problem. Since we started our shows in 2009, G2W CODEC transcoding is been a pain in our (you know where). We’re working on it. Meanwhile, watch the MP4 or install the G2M CODEC for the WMV. With love and adoration for our DB2 community, Scott

  1. February 24, 2014

    […] DB2′s Got Talent 2014 – Search Show #3 […]

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